Call center scams US and Canadian nationals arrested in Gurugram

A joint CM Flying Squad and Gurugram Police team has busted a fake call center that allegedly scammed US and Canadian citizens offering tech support, police said on Saturday. Twenty-four people were arrested in the call center and several mobile phones, a computer and Rs 2.5 lakh cash were seized in the raid, they said.

The accused defrauded foreign nationals of $500 to $1,000 each through pop-ups offering technical assistance, police said.

An FIR has been registered under various sections at the DLF Phase-II police station, police said.

The raid was carried out on the basis of a tip that a fake call center was in Block M of DLF Phase II, said DSP Inderjit Yadav of the CM Flying Team.

A joint raid was carried out at the call center on Friday evening, during which 14 men and 10 women were arrested.

All were found working on their computers, with some busy making calls in English, he said.

The main accused behind the operation has been identified as Umesh, a resident of Kosli in Rewari district. He studied until class 12.

The scammers also extorted money from people threatening them with drug trafficking and money laundering, posing as Canada Border Services Agency agents, the DSP said.

The call center had been operating for six months, Yadav said.

“The defendant was working as a supervisor in a call center in Delhi. Later, to make a quick buck, he started cheating foreign nationals and extorting money from them through a fake call center that he created,” Preet Pal Singh Sangwan, ACP (Crime), said.

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